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DHL Express Australia invests $14m in new Hunter facility


The world’s leading international express services provider has shown confidence in the Hunter by investing in a new multi-million-dollar facility.

DHL Express Australia officially opened its $14m Newcastle Service Centre in Morisset this week to support the future growth of local businesses in the global e-commerce market.

The state-of-the-art premises is more than 10 times larger than the previous site, with a total floor space of 3,000 square metres.

It also features seven on-grade roller doors – the first direct load facility in Australia, and separate freight and customer access areas.

“The state of business in the Hunter and Newcastle region has only gone from strength-to-strength in recent years,” DHL Express Oceania managing director Phil Corcoran said.

“That’s thanks to the entrepreneurial locals, who have worked hard to take their products to international markets.

“These businesses make a significant contribution to the economy, bringing local jobs and creating an environment of positivity in the sector.

“Their determination and initiative in taking on new markets, supported by our commitment to help them succeed through the global DHL Express Network, will take their success to the next level.”

Hunter small businesses are set to benefit from continuing positive state economic growth, with export volumes for the region rising, according to Mr Corcoran.

“The top export destinations for Newcastle ventures, using DHL Express, include the US, followed by New Zealand, the UK, Canada, and Hong Kong – a reflection of the popularity of online shopping among consumers in these markets,” he said.

“Since 2020, there has been a 31% increase in Newcastle outbound shipments handled by DHL Express.

“So, the service centre is expected to meet our projected shipment volume growth in the next decade.”

One such business, which DHL Express is working to help further expand internationally, is Newcastle-based brand Kings of Neon.

The company has been shipping its products to a growing number of consumers in Australia, the US and Europe, a trend CEO and creative director Steve Pasztor attributes to the accessibility of global e-commerce.

“At Kings of Neon, we’ve always been about brightening lives, one neon sign at a time,” he said.

“But, it’s not just about creating the signs; it’s about getting them to our customers swiftly and safely, wherever they are in the world.

“That’s where DHL Express comes in.

“Since partnering with them for our international deliveries, we’ve seen a remarkable surge in orders, especially from the US and Europe.

“It’s thrilling to hear from our customers across the globe, particularly in the US, who are amazed at receiving their Kings Of Neon signs in just three to four business days.

“This efficiency has not only boosted our international presence but also reinforced our commitment to exceptional customer service.

“DHL Express has truly been a game-changer for us.”

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