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Friday, November 27, 2020

What do you want from your libraries?

Hunter residents are being encouraged to voice what they expect from Newcastle Libraries in the future.

The opinions will be used to create a Contemporary Libraries Infrastructure Plan (CLIP), which will work towards meeting the community’s evolving needs.

Lord Mayor Nuatali Nelmes said the libraries’ 10-year strategic plan identified a need for new and refreshed infrastructure to support evolution.

 “Our Libraries are multi-functional community spaces where you can research a history project, borrow the latest books and DVDs on-the-go, and access cutting-edge technology like the 3D printer and digital story wall available at the city’s newest Digital Library at the City Administration Centre,” Cr Nelmes said.

She said these facilities are no longer just a place to borrow items, but can foster lifelong learning, and preserve information and culture for future generations, so it’s essential they develop as the public’s needs grow.

The Library Satisfaction and Infrastructure Survey opened to the public yesterday.

It aims to measure current satisfaction levels with the Libraries’ online and branch services, and understand expectations around accessing help and expert advice.

Manager Libraries and Learning, Suzie Gately, said this information can help internal teams adjust the current services offered, enticing people to use the library more often.

“Our aim is to better understand the needs, experiences and behaviours of those who currently use our libraries, as well as those who currently do not but who might in the future,” she said.

“This aligns with our strategic plan to create vibrant, safe and active public places for all.

“So, tell us, what does your library of the future look like?”

The survey is open until 3 November, and can be accessed online.

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