People experiencing reduced working hours, due to COVID-19 lockdowns, can access training in emotional intelligence from Hunter-based registered organisation, Forsythes Training, at no cost to them this month.
Thanks to funding support from the NSW Government, Forsythes is offering a one-day, online, course on 22 September.
Forsythes Training director Julie Carroll said the program gave residents a chance to enhance their skills while in lockdown.
“Research shows emotional intelligence is key for successful leaders and managers,” she explained.
“It is often lacking in many Australian workplaces.
“The course is ideal for those working in the hospitality, hairdressing and retail sectors but is open to everyone.”
Emotional intelligence is the ability to be self-aware and to self-regulate.
Ms Carroll said emotionally intelligent people knew their strengths and challenges and how to achieve outcomes.
“IQ is a measure of intelligence but Emotional Quotient (EQ) measures how well you interact with people,” she added.
“The more EQ a person has, the better they recognise emotions in themselves and others.
“This helps them manage these emotional states to help motivate people and have better relationships.”
The course is a unit of competency from the nationally-accredited Diploma in Leadership and Management.
One of Forsythes Training’s leadership and management trainers will deliver it via its virtual classroom.
“When we say online training, we mean using Zoom with a trainer to give all the benefits of classroom training in a flexible and COVIDSafe way,” Ms Carroll said.
“This training is not just a series of online videos or boring powerpoint presentations and quizzes.
“You get to interact with the trainer and other participants, to ask questions and learn from one another.
“Do the course from your home – all you need is your laptop and a good wifi connection.”
The course runs from 9am to 3.30pm.
Funding to provide the training has come from the NSW Training Services-funded Locked Down Skill Up program.
To book a place click here.
Get all the latest Newcastle news, sport, entertainment, lifestyle, competitions and more delivered straight to your inbox with the Newcastle Weekly Daily Newsletter. Sign up here.
For more news stories:
