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Westpac Rescue Helicopter Service changing of guard


The Westpac Rescue Helicopter Service has had a changing of the guard. 

The NSW-based 24-7 aeromedical service has welcomed a new leadership team with the appointment of a new Chair of the Board of Directors, Mr John Fenwick and new CEO Mr Steven Underwood. 

The pair both stem from military backgrounds and come with extensive business experience. 

Steven Underwood served for 25 years in the Royal Air Force (UK) as a pilot, flying multiple Helicopter and Fast Jet aircraft, and has over 17 years of senior leadership and executive management experience in the commercial sector. 

He takes over the role from Richard Jones OAM who will become the brand’s new Head of Community Engagement. 

Westpac Rescue Helicopter Service (WRHS)

“I am proud and humbled to have the opportunity to lead such a respected and community focussed organisation; where the passion and commitment to providing a world-class aeromedical service is at the heart of who we are as individuals, as a team and as a Service, ensuring the delivery of the best patient outcomes,” Mr Underwood said. 

The Service also welcomes a new Chair of the Board of Directors, Mr John Fenwick, who assumes the role held previously by former Chair, Mr John Davis. 

Mr Fenwick has a comprehensive background in the aviation arena, of note, in helicopter operations with the Royal Australian Army, and his proven leadership in the most demanding of environments ensure that he is ideally suited to undertaking the exacting role of Chair of the Board of the Service. 

“I have been a Director of the Board since 2022, and it has been a pleasure working alongside such a resolute and passionate Board of Directors, and to have the opportunity to assume the responsibilities and accountabilities as the Chair is indeed an honour,” Mr Fenwick said. 

Today, the Westpac Rescue Helicopter Service operates in partnership with NSW Ambulance and NSW Health, to deliver the highest standard of aeromedical and rescue services to those in need across a state-wide network. 

A NSW Ambulance critical care paramedic and NSW Health doctor are on board each AW139 aircraft to provide the highest quality critical care where it is needed most. 

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