TAFE NSW is helping the next generation of Hunter salon managers take their skills to another level, thanks to the launch of a Diploma in Salon Management delivered by virtual classroom.

The nationally-recognised course aims to develop the specialist management abilities needed to start or grow a salon business in the personal services industry.  

Significant growth is predicted across all hairdressing and beauty industry areas in the next few years, with demand for therapists alone expected to increase by 20% by 2024.

TAFE NSW is addressing this demand by preparing a pipeline of salon managers.

The stress from that demand is likely to be heightened as COVID-19 restrictions progressively ease throughout NSW and the beauty and hair industry reopens.

TAFE NSW head of skills team tourism and experience services Cheryl Ballinger said the course was targeted at those working in or looking to start a hair, beauty, or nail salon or barber shop.

“Until now, the Diploma of Salon Management had been available at limited campuses, by developing a virtual course students can now access the course from anywhere in NSW,” she explained.

“Students attend weekly virtual sessions and learn the practical tools to effectively manage day-to-day salon operations including managing staff performance, marketing their business, and making strategic business decisions.”  

April Heath was promoted to clinic manager at Estetiko Skin and Laser in Newcastle in 2020 and is one of a host of students already enrolled in the course.

She said after 10 years in the beauty industry, the module was providing her with the critical skills she needed for her new role.

“We’ve just finished WHS management plans, and I was able to tailor the plan to my salon,” she stated.

“The course content gave me exactly what I need to monitor my staff.

“I have a much deeper understanding of what I should be communicating as a manager.

“I’ve tried to do online courses before and struggled.

“I’m a hands-on learner and the weekly virtual sessions mean I can ask questions and get the support I need while also developing a great network with the other students.”

The Diploma in Salon Management is offered part-time over nine months and is still open for enrolment.

To learn more about it at TAFE NSW, visit www.tafensw.edu.au or phone 13 16 01.

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