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Two-year ban for Gladstone Hotel licensee after patron served 22 beers


Serving a patron the equivalent of more than 35 standard drinks has resulted in a hefty two-year ban for the former licensee of a Newcastle hotel.

The penalty comes after a man was carried unconscious from the Gladstone Hotel on 6 March 2021.

It’s understood staff at the premises served him 22 schooners of beer and one shot in six-and-a-half-hours.

The NSW Independent Liquor & Gaming Authority (ILGA) saw fit to forbid the publican, Tracey Keegan, from holding the positions of liquor licensee and approved manager, as well as from being a close associate of a licensee, for two years.

Although, it’s believed the hotel’s liquor licence has been transferred to a new licensee since the incident.

The ILGA decision followed a disciplinary complaint alleging that not only did bar staff continue to serve the man alcohol when he was clearly intoxicated, but failed to call for medical help, even after he fell several times in the bar.

Liquor & Gaming NSW executive director regulatory operations Jane Lin said the behaviour by employees at the hotel posed a serious risk of harm to the patron.

“It was caused by the licensee’s failure to ensure that the responsible service of alcohol was practiced [at the hotel] and appropriate practices, procedures, training and supervision were in place to prevent intoxication,” she explained.

“Apart from breaking the law, the actions of hotel staff put the patron at risk of significant harm.

“As this case shows, venues that fail to abide by responsible service of alcohol requirements can expect to be caught and face significant consequences.”

In a separate decision, ILGA also imposed CCTV and Plan of Management conditions on the Stockton hotel’s liquor licence at the request of Liquor & Gaming NSW following ongoing complaints and investigations relating to noise, intoxication and anti-social behaviour.

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