Newcastle-based financial experts will soon provide even more valuable advice to Australians who are struggling with money issues.
The advisers, located in The Salvation Army’s Hamilton centre, will be the initial point of contact for residents of NSW, ACT, and Queensland.
It’s a part of the charity’s Moneycare service, which offers free and confidential counselling for people facing financial difficulties or wanting to avoid problems in the future.
Staff are able to help with a range of issues, including budgeting, credit, debt, and repossession.
Moneycare manager Tony Devlin said the first step in solving financial woes was often the hardest.
“Often people don’t know how to start the process, so we’re hoping to make it easier for them,” Mr Devlin said.
“One phone call to our team and we can help you decide what level of assistance is required and who is best to provide that advice or help.
“There’s no need for people to face financial hardship alone, let the Salvos help relieve the stress, hardship, and money worries.”
The new Moneycare team will initially consist of one full-time and two part-time members, with the capacity to expand if required.
In the past, the program has provided help to Congolese-born Novocastrian Bien Simba, who needed the help of the Salvos after running into financial difficultly when he bought a ute.
The service has been particularly busy during the pandemic, as more non-residents ineligible for Centrelink ask for support.
The Salvation Army urges anyone in need of assistance to reach out to their team, which is available between 9am and 5pm, Monday to Friday, on 1800 722 363.
— Calum Thomson