Maitland City Council is inviting residents to provide feedback on waste, recycling and resource recovery services in the LGA.
The request comes as the organisation develops its next Waste Services Management Plan (2026–2030).
Council’s reviewing progress on the current scheme to understand what’s working, what it can improve, and how services might better support the needs of the growing community.
Manager environment and sustainability Catherine Pepper admitted local input was critical to delivering an effective product.
“Reducing waste and increasing recycling is a shared responsibility between council and the community,” she explained.
“This review is an opportunity for residents to tell us what’s working well, what barriers they’re facing, and what would make it easier to recycle, use FOGO and reduce the amount of waste going to landfill.”
The Waste Services Management Plan (2023-2026) supports Maitland’s Environmental Sustainability Strategy, which includes a target to divert 80% of household waste from landfill by 2030.
Achieving that goal relies on both strong services and community participation.
“By listening to everyone, we can continue to refine our programs and deliver sustainable practices that protect our environment and support a high-quality of life for our residents through accessible, convenient waste services,” Ms Pepper said.
“Your feedback directly informs decisions about future waste services, from facility operations, recycling and FOGO upgrades to bulky waste, drop-off services and reuse opportunities.”
Council’s survey focuses on people’s everyday experiences with services, including:
- How often bins are used and how full they are?
- What helps or prevents people from recycling or using Food Organics and Garden Organics (FOGO)?
- Awareness and use of bulky waste vouchers, drop-off services and free programs
- What would make it easier to recycle or separate waste more effectively?
The survey takes about 10 minutes to complete and will help guide improvements to support sustainable living and a more connected, thriving Maitland.
“When residents take part in the services and programs they help design, we all move closer to achieving our community waste reduction targets and make sustainable living part of everyday life,” Ms Pepper said.
Locals can provide their feedback at mait.city/WasteServicesManagementPlan until 28 February.
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