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Newcastle unit dwellers’ COVID risk ‘critical’, says lawyer

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Newcastle unit dwellers are being urged to take extra care in common areas or risk getting sick, as cleaners are stretched to capacity.

The warning comes as Sydney-based strata law expert Amanda Farmer admits many body corporates of unit blocks are experiencing confusion about cleaning issues. 

The situation is now “critical”, Ms Farmer says, given many cleaners are currently stretched to capacity.

“There is still no clarity around the type of cleaning that can be carried out and how much it involves high touch points like lift buttons and door handles as well as waste disposal,” she said. 

“Given Newcastle is in lockdown and high alert, that means residents need to be extra vigilant to avoid the types of apartment COVID breakouts that have occurred in Sydney.

“It is being left up to the building managers, strata managers and residents to decide what’s best for their community and do the best they can. Most of them have absolutely no qualifications to be able to make these health and safety decisions.”

It is advised when entering common areas to touch as few surfaces as possible, wear masks and to move quickly given many dwellers would not be aware of how frequently or thoroughly their common area would be cleaned.

For larger apartment dwelling blocks a deep clean may be occurring once a week, but in smaller unit blocks cleaning may only be taking place once every two weeks.

Diego Canavero, director of operations of Sydney cleaning and facilities management company Havencab Property Group, said the workload for many cleaners had significantly increased due to COVID-19 depending on their location.

“Most of the population is working from home, so there is significantly greater waste and recycling generated,” he stated.

“The residents are also leaving their apartments to exercise, shop for essentials and get fresh air several times a day, therefore using common areas and elevators more frequently. There has also been an increase in home deliveries, which has increased the use of common areas and elevator use.

“As a result, it is crucial for cleaning contractors to amend their current scope of cleaning and increase high touch point areas.

“These include elevator buttons, door handles, push and pull plates, (pretty much any surfaces that people may touch more frequently). The usual allocation of cleaning time for pools, gyms and recreational facilities in strata buildings should be reallocated to high touch point areas.”

Mr Canavero said his cleaners were now disinfecting surfaces much more thoroughly than usual.

“This process, if done properly, takes significantly more time and costs a lot more than conventional routine cleaning. Unless you disinfect all touch points properly, transmission of the virus can spread rapidly.”

Ms Farmer who hosts Your Strata Property podcast said orders should have been clarified as an urgent priority given how quickly COVID can spread.

“The Victorian health orders were clear on this point so I have no idea why they were so vague and left to interpretation in NSW which has the highest number of apartment dwellers in the country.”

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