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Former station’s new purpose

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The former Civic Station in Newcastle’s CBD will be transformed into a new Visitor Information Centre.

Newcastle council is set to take possession of the site following the state government’s project to open and beautify the area between Hunter Street and Newcastle Museum.

The building will then be remodelled into a fit-for-purpose centre where tourists can access the latest information from expert staff, as well as tourist maps, brochures, event details, and souvenirs.

Newcastle lord mayor Nuatali Nelmes said it would create a dynamic, contemporary destination for visitors.

“Tourism is a vital part of the Hunter region, contributing more than $900 million annually to the local economy,” she said.

“The new Visitor Information Centre will provide a purpose-designed space to enhance the city’s tourism experience and ensure visitors discover the best of what the wider Newcastle region has to offer.

“The centre’s design will maintain the rail heritage and character of the site while being reimagined with a focus on customer experience and smart technologies, complementing the old with the new to reflect a contemporary Newcastle.”

The centre is expected to open early next year and will replace The Newcastle Shop at Newcastle Museum.

The shop was trialled as a pop-up retail and information space in November 2017 and became an accredited Visitor Information Centre in September 2018, attracting an average of 6,500 visits per month.

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