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Don’t let traffic ruin your holiday spirit


Don’t let traffic ruin your holiday spirit… that’s the message from Transport for NSW (TfNSW) to Hunter motorists.

The December-January period can often cause much frustration to those behind the wheel, especially with logjams around Hexham and delays on the M1 Pacific Motorway.

TfNSW chief customer officer Roger Weeks said with vehicle numbers soaring, teams were out in force, working around the clock to coordinate the increased congestion on the network.

“History tells us that this window leading up to the new year is one of the busiest on our roads,” he stated.

“Our crews have been preparing for months to manage the spike in demand.

“As the focus of traffic moves out of cities and into regional areas for the holidays, the team in the Transport Management Centre in Sydney heighten their collaboration with the Regional Transport Operations Centre.

“To ensure a connected and coordinated response to the heavy flow, unplanned incidents, major events and emergencies such as bushfires, we have an additional 400 shifts rostered across the key peak periods. 

“We’ve also strategically placed highly-skilled traffic commanders at major pinch points, ready to swing into action and help manage things.

“Most of the time you won’t notice they’re there, but you will appreciate the smoother journey.

“Tragically, 351 people have lost their lives over the past 12 months on New South Wales roads, which is 70 more than the previous year, and almost 70% of those have been on regional roads.

“If you do hit delays, please be patient.

“Safety is our main priority and we want everyone to arrive at their destination ready to enjoy the holidays.”

Tucked away in the green hills of northern New South Wales, the Regional Transport Operations Centre (RTOC) is a state-of-the-art traffic and tunnels management centre, which operates 24 hours a day, 365 days a year, monitoring the vast regional road network.

Senior manager Shartrell Close said her team would do all it could to make sure motorists had the safest journey possible.

“This time of year is always busy in the regions, with people celebrating the holidays and visiting family and friends,” she explained.

“Our team works through that period… to help you safely get to yours and back home again.

“We’re monitoring and coordinating the network at all times, liaising with other agencies both here and interstate.

“We use CCTV and the Road Network Monitor Program to keep an eye on all major corridors to make that journey as smooth as possible.”

To find the best times to travel to your destination, use the TfNSW journey planning tool at and obtain the latest traffic updates by downloading the Live Traffic NSW app, visiting or phoning 132 701.

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