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Digital mentor volunteers needed to connect Lake Mac


“Do it, if you can spare the time.”

That’s the message from Lake Macquarie volunteer Chrissy Phoong who is donating her time to help others who are struggling with technology.

Ms Phoong is one of a growing number of “digital mentors” volunteering at Lake Mac Libraries branches.

Her role includes teaching the basics of mobile phones, tablets and computers to residents.

“They tend to be older people who need help on everything from: ‘I’ve just got my iPhone, and I don’t know anything about it’, to how to connect multiple devices or use social media better,” Ms Phoong said.

“At the library, I help them with their questions and empower them with self-learning resources.”

Lake Macquarie City Council lifelong learning leader Kirrily Anderson said recruiting was underway for new digital mentor volunteers, as well as volunteers for other cultural facilities across Lake Mac.

“Volunteers help bring our arts, culture, history and literacy to life,” she explained.

“Sharing their expertise and passion provides so many benefits in our community, and it can be an enriching endeavour for the volunteers, too.”

Such was the case for Ms Phoong, who is now urging others to get involved.

“It’s a great way to help those in need and also, in this age when we are becoming more isolated from one another, volunteering is a great way to stay connected with our neighbours and our local community.”

Currently one in five Lake Macquarie residents volunteer their time to share their knowledge, skills and experiences with locals and visitors alike.

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