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From the editor: consumer abuse all too common


I went into Stockland Green Hills on the weekend (I immediately regretted my decision to do this at lunchtime on Saturday) and waited patiently outside a shop, which was at maximum capacity under the current coronavirus restrictions.

After a mere five-minute wait, I was allowed in and welcomed by the friendly staff, who, unfortunately, had been verbally abused throughout the day by other customers who were asked to wait outside.

This is a common occurrence. Supermarkets have felt the need to put signs up near the toilet paper advising people that abuse will not be tolerated, while other businesses have done the same.

We are not immune either. We appreciate the passion and frustration felt by many of our readers over the current absence of the TV Guide, and most callers have been polite and allowed us to explain the reasoning. Some, however, have not.

To those readers who are missing your free TV Guide inside your free Newcastle Weekly magazine, please know it is very minor collateral damage in the global economic downturn caused by COVID-19.

We decided to let go of our guide for the time-being so we can continue printing our community magazine and put the savings towards keeping as many of our team employed as possible.

Just a friendly reminder that we are also now online for those who wish to view current or previous articles written by our talented team.

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