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‘Click and collect’ borrowing to commence at Lake Mac Libraries

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A new click and collect service is hoping to spread the magic of reading in Lake Macquarie.

From next Monday 27 November Lake Mac Libraries’ members will be able to borrow items, despite doors being closed during the lockdown.

Council’s manager arts, culture and tourism Jacqui Hemsley said customers could reserve books, DVDs and other items online or via the new Lake Mac Libraries app.

After selecting the items the borrower will then be able to pick up their order at a designated time and location.

“Our staff will process the orders, bundle the items, in a takeaway-style service designed to maintain social distancing and avoid people congregating,” Ms Hemsley said.

“With so many people at home, there is a hunger for books and other materials to keep kids and adults entertained, educated and enriched – we’re here to help.”

Initially, pick-ups can be booked in between 10am and 2pm on Mondays and Wednesdays at Lake Mac Libraries’ Charlestown, Toronto, Belmont, Cardiff and Speers Point branches, and 10am and 2pm on Tuesdays and Thursdays at Morisset, Edgeworth, Windale, Wangi and Swansea.

Strict measures will be in place at each location to maintain social distancing and reduce the spread of COVID-19.

All borrowers will receive prior instructions regarding pick up.

“We will monitor the service constantly to ensure it is managed safely, effectively and in line with government health recommendations,” Ms Hemsley said.

Lake Macquarie Mayor Kay Fraser hopes the initiative will have a positive impact on the region.

“Council staff delivered more than 20,000 items to 2,000 homes during last year’s lockdown, and it’s great to see Council offering a similar library service again – this time click and collect, in line with the most recent changes for libraries under the Public Health Order,” Cr Fraser said.

“These are small but important measures to ensure we get through this challenging time together.

“We will do what we can to help, and I encourage everyone to do the same in the weeks ahead as we look to re-opening more Council facilities in line with the NSW Government’s roadmap.”

All click and collect items will have a six-week loan period.

Go to library.lakemac.com.au for more information.

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